How can I receive my order?
It can be sent to an address selected by you (home, work, etc). Your J-sport registered account with fulfilled info (address, email, phone number) is required.
How much do I pay for delivery service?
Below shipping fee table just applies for orders which total value over 299.000 VND:
|Urban district of HCMC||Free|
|Suburb district of HCMC||30.000 VND|
|Danang/Hanoi/Cantho city||40.000 VND (+15.000 VND for suburb areas)|
|Other cities||50.000 VND|
Urban districts of HCM: district 1,2,3,4,5,6,7,8,9,10,11, Tân Bình, Tân Phú, Phú Nhuận, Bình Thạnh, Gò Vấp
Suburb districts of HCM: district 9,12, Thủ Đức, Bình Tân, Hóc Môn, Bình Chánh, Nhà Bè, Củ Chi, Cần Giờ
How long will my order take to arrive?
Standard home delivery in Hochiminh city: In 1-3 working days.
Standard home delivery in other cities: In 3-7 working days.
What is the home delivery process?
If you have chosen home delivery, we will send you an email confirming that your orders have been recorded to our system, another email will be sent when your order leaves the warehouse, and finally the courier will send you a text message or email to inform you of your delivery.