How can I receive my order?

It can be sent to an address selected by you (home, work, etc). Your J-sport registered account with fulfilled info (address, email, phone number) is required.

How much do I pay for delivery service?

Below shipping fee table just applies for orders which total value over 299.000 VND:

DestinationShipping Fee
Urban district of HCMCFree
Suburb district of HCMC30.000 VND
Danang/Hanoi/Cantho city40.000 VND (+15.000 VND for suburb areas)
Other cities50.000 VND

Urban districts of HCM: district 1,2,3,4,5,6,7,8,9,10,11, Tân Bình, Tân Phú, Phú Nhuận, Bình Thạnh, Gò Vấp

Suburb districts of HCM: district 9,12, Thủ Đức, Bình Tân, Hóc Môn, Bình Chánh, Nhà Bè, Củ Chi, Cần Giờ

How long will my order take to arrive?

Standard home delivery in Hochiminh city: In 1-3 working days.

Standard home delivery in other cities: In 3-7 working days.

  • In cases the shipping time is extending for any reason, J-sport will actively inform to the customer by the info provided by the courier company.
  • Weekends and holidays are not counted as working days. If the estimated delivery time is on the weekends or holidays, then the shipment will be arrived in the following day.
  • Estimated shipping time applies for the orders before 3pm. If the orders are made after 3pm then the delivery day will add on 1 day.
  • The shipment service will be handled by our third-party trustful partners like: ViettelPost, Giao Hang Nhanh, Ahamove,…we will not responsible for any damages, extra expenses which caused by the courier.
  • After receiving and paying your orders, please make sure that you have careful check the seals, products, and remember to keep the plastic bags, product’s tag, shipment receipt in case you want to exchange (following J-sport exchange's policy).

What is the home delivery process?

If you have chosen home delivery, we will send you an email confirming that your orders have been recorded to our system, another email will be sent when your order leaves the warehouse, and finally the courier will send you a text message or email to inform you of your delivery.



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